It is interesting when we stop to think about the various
conversations we have participated in without actually acknowledging the
logistics of the interaction at that time. Institutional settings provide an interesting
case for observing everyday interaction, as like you said, conversation is
often used to frame hidden questions or prompt particular responses. Professionals
often use various strategic methods in conversation to extract the information they
need from people. These methods, whether used in a doctor-patient relationship,
or a CEO-employee relationship, have the potential to go unnoticed by people. I
find it fascinating how many conversations people have participated in, and
will continue to participate, where they are not fully aware of the structure
of conversation, and possible motivations of the other person. In an institutional setting, it is easy
to manipulate interaction or conversation in order to succeed in the particular
goals. Another example of certain
institutional talk could be in an education facility for younger children.
There are certain tactics used to ensure that students are well behaved, and
aware of the authority figures they must adhere to. Also, these tactics can be used to guide students in the
requested direction, and maintain overall order.
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